![]() About Us Learn more about how we have become the leader in QA solutions.Customer Stories Find out how other brands are driving Smart Quality into their contact centers.Knowledge Hub Check out our blogs, guides & insights into all things QA.Increase Agent Engagement Improve motivation by providing the tools to keep agents engaged and increase performance, customer satisfaction and brand value.Increasing Conversation Coverage Improve productivity by 285% with automation & AI.Reducing Operating Costs Minimize cost, save time & improve performance all at once.Automating Compliance Automatically analyze every interaction, minimize risk and log remedial actions with a fully auditable trail in one centralised platform.EvaluAgent makes it more likely they will stay. Reduce Attrition Agents leaving costs your business money.Delivering Great Service at Scale Provide a great service consistently with a platform that grows with you.Contact Center Agent Engage & support agents with visibility into their own performance, feedback and gamified leaderboards.Team Leader Deliver better coaching sessions & improve agent performance all from one platform.Head of Quality Acheive 100% coverage and close the loop between QA, Coaching and Training from within one platform. ![]() Contact Center Director Deliver a consistently great CX by optimizing the performance of your people, processes & costs.Product Tours Explore EvaluAgent in your own time.Auto-QA Automate Quality and Compliance with AI.eLearning (LMS) Targeted training, created and assigned effortlessly.Coaching and One-to-Ones Turn insight into performance improvement.Quality Assurance Evaluate four times faster.Get an overview of the EvaluAgent platform and see how we can help contact centres to thrive.
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